Informativa sulle spedizioni
About Shipping
1. Where can we ship to?
We can ship worldwide (except APO/FPO/DPO addresses)
2. When will we deliver the goods?
After receiving your order, we need 1-2 business days to prepare your order.
3, Our shipping time?
Normally, the shipping time takes about 1-2 weeks, but due to the festival, it may be a little delay.
4. The product you want is sold out, when will it be available?
Under normal circumstances, we will replenish the inventory from time to time, but we will not replenish the products that have been removed from the shelves.
5. How can I track my order?
When your order is shipped, our system will automatically send an email with the waybill number to the email address you filled in when you purchased. You can use the waybill number to check the logistics status of the package.
6. Can I change the delivery address after placing an order?
When the order has not been shipped, you can contact us at hannahhan91899@gmail.com to change the address. If the order has been shipped, we are sorry that we cannot change the address for you. It is recommended that you confirm your delivery address when placing the order.
7. Can I cancel the order if I don't want it?
For orders that have been shipped, we cannot cancel the order for you. If you need to cancel the order, please contact at hannahhan91899@gmail.com within 24 hours of placing the order, otherwise, our return process will apply.
8. Receive a damaged package?
Under the long-term transportation of the package, it is inevitable that there will be problems such as package damage and product damage. We apologize for the inconvenience caused to you, please do not worry, after receiving the damaged package, you can contact us by email as soon as possible, provide a picture of the damaged package, and we will solve this problem for you.
We are committed to providing quality service to every customer, if you encounter problems during the purchase order process, please feel free to contact us, we will provide you with the best solution
We can ship worldwide (except APO/FPO/DPO addresses)
2. When will we deliver the goods?
After receiving your order, we need 1-2 business days to prepare your order.
3, Our shipping time?
Normally, the shipping time takes about 1-2 weeks, but due to the festival, it may be a little delay.
4. The product you want is sold out, when will it be available?
Under normal circumstances, we will replenish the inventory from time to time, but we will not replenish the products that have been removed from the shelves.
5. How can I track my order?
When your order is shipped, our system will automatically send an email with the waybill number to the email address you filled in when you purchased. You can use the waybill number to check the logistics status of the package.
6. Can I change the delivery address after placing an order?
When the order has not been shipped, you can contact us at hannahhan91899@gmail.com to change the address. If the order has been shipped, we are sorry that we cannot change the address for you. It is recommended that you confirm your delivery address when placing the order.
7. Can I cancel the order if I don't want it?
For orders that have been shipped, we cannot cancel the order for you. If you need to cancel the order, please contact at hannahhan91899@gmail.com within 24 hours of placing the order, otherwise, our return process will apply.
8. Receive a damaged package?
Under the long-term transportation of the package, it is inevitable that there will be problems such as package damage and product damage. We apologize for the inconvenience caused to you, please do not worry, after receiving the damaged package, you can contact us by email as soon as possible, provide a picture of the damaged package, and we will solve this problem for you.
We are committed to providing quality service to every customer, if you encounter problems during the purchase order process, please feel free to contact us, we will provide you with the best solution